Cancellation Policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.

To exercise your right of withdrawal, you must

Handelsagentur Arthur Tränkle

Arthur Tränkle

Zettachring 10A

70567 Stuttgart

Email info@diawater.store

 

Inform us by means of a clear statement (e.g., a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached model revocation form, which is not mandatory.

Consequences of withdrawal

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.

You bear the direct costs of returning the goods.

End of the cancellation policy

Sample revocation form

 

(If you want to cancel the contract, please fill out this form and send it back).

On :

Handelsagentur Arthur Tränkle

Arthur Tränkle

Zettachring 10A

70567 Stuttgart

Email info@diawater.store

 

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

 

_________________

 

Ordered on (*)/received on (*)

 

_________________

 

Name of the consumer(s)

 

_________________

 

Address of the consumer(s)

 

 

_________________

 

Signature of the consumer(s) (only in case of a communication on paper)

 

_________________

 

Date

 

_________________

 

(*) Delete as applicable.

 

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